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Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat
August 01, 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
Policy Reference Guide: Blackberry Enterprise Server by BlackBerry
December 2008 - (Free Research) Devices that are running the BlackBerry Application Suite can use all the IT policy rules that are associated with the supported features of the BlackBerry Application Suite.
InstallShield 2010 Premier Edition with Virtualization Pack by Acresso
June 2009 - (Free Research) Software installation failures frustrate customers and increase a software company's support costs. But the more complex your application's installation requirements, the more difficult it is to build a reliable, professional installer. Try out InstallShield 2010 free for 3 weeks.
Oracle Helps Alltel save $30 Million per Year by Oracle Corporation
April 2008 - (Free Research) This podcast explores how one phone company was able to save millions of dollars a year by migrating to Oracle. Learn how Oracle's Solutions Support Center enables you to achieve ROI and engage in customized troubleshooting.
Understanding the Business Benefits of an Open Source SOA Platform by JBoss, a Division of Red Hat
June 2009 - (Free Research) This paper is divided into two sections. The first half of the paper describes the business challenges of three JBoss Enterprise Middleware customers and how they gained business benefit from the use of JBoss Enterprise products and services. The second half of the paper provides insight into the JBoss Enterprise SOA platform.
The Economics of Embedded Development, Testing, Deployment and Support by IBM
December 2008 - (Free Research) This paper is aimed at helping senior management address its product ROI in a manner that can be directly applied to their everyday management practices. In this report, EMF presents a methodology for calculating the ROI for a development based on the direct cost of development, associative costs, extrinsic costs and a process for estimating risk.
New Features in DWR Version 3 by The Ajax Experience
December 2008 - (Free Research) This session looks at the new features of DWR version 3, including server proxy APIs and integration with Dojo, script.aculo.us, Pub/Sub message passing and integration with JMS.
Consolidating Legacy Applications onto Sun x64 Servers by Sun Microsystems, Inc. and Microsoft
April 2009 - (Free Research) Many organizations are still running applications on legacy systems. There are many reasons for this such as cost of upgrading, custom software, and/or that the documentation is no longer accessible. Regardless of these reasons, organizations are still motivated to upgrade the servers on which their older applications run.
Best Practices for Provisioning Test and Development Systems in an SAP Environment by Informatica, formerly Applimation
January 2009 - (Free Research) Best practices and new technologies for creating SAP test and development environments are detailed in this white paper. By following the practices outlined here, organizations can save time and resources and streamline data provisioning processes for non-production environments to achieve significant cost savings and better regulatory compliance.
BridgeTrak Version 8.0 - Help Desk Ticket tracking by ScriptLogic Corporation
April 2009 - (Free Research) If you are looking to improve the efficiency of your help desk, BridgeTrak Suite offers comprehensive trouble ticket tracking that is intuitive, customizable and scalable to meet the needs of your business.
Nucleus Research: Force.com Drives Faster Development by Salesforce.com
May 2009 - (Free Research) Cloud computing is dramatically changing the cost and time equation for enterprise applications and custom application development. This report from Nucleus Research highlights the advantages of Force.com that allow ISVs, on average, 4.9 times faster application development than traditional .NET or JAVA environments.
Supported Java Specification Requests (JSRs) by BlackBerry
January 2009 - (Free Research) In this webcast, author Brian Zubert discusses what Java Specification Request (JSR) means, proposed addition to the Java platform, proposed and reviewed by expert group etc.
SAP Provides a Central Hub for Managing Interfaces & Web Services for Largest NA Oil Refining Co. by SAP America Inc
January 2009 - (Free Research) Valero Energy Corporation selected SAP because of its ability to provide a central hub for managing all interfaces and Web services, power to serve as a single integration & development platform for nearly all of Valero's business, capability to integrate SAP and non-SAP software systems, and support for synchronous & asynchronous messaging.
HP ProLiant Servers: Family Guide by Hewlett Packard Company and Intel
April 2009 - (Free Research) Shift your IT from technology that merely supports the business to technology that powers the business. The HP Adaptive Infrastructure portfolio creates the foundation for delivering better business outcomes by enabling you to reduce operational costs, accelerate speed of IT change, and deliver higher quality of service to the business.
Selecting an ERP Solution: A Guide by Infor
November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.
Genius Project4Domino Versus Microsoft Project Server 2007 by Genius Inside
October 2007 - (Free Research) The goal of this white paper is to demonstrate that Genius Project4Domino has a stronger ROI, is better integrated, is rich in features, and is a more cost effective (TCO) alternative - especially for Domino and Lotus Notes users. The comparison benefits for Exchange and other platforms are similar.
When am I done testing? by ZenSOFT Services Pvt. Ltd
September 2008 - (Free Research) Research and experience have shown that the cost of finding and removing defects grows exponentially with the quality of the code. That is, as each defect is removed, the cost of finding and removing the next defect increases. At what point does the increased cost of debugging grow too great? Read on to learn more.
Creating a Win-Win for Call Center Outsourcers and Their Customers by Cicero Inc.
June 2009 - (Free Research) This paper examines how Business Process Outsourcers (BPO) are using Desktop Integration to address some of the business and technical challenges facing Outsourcers in today's difficult economic environment. Learn how outsourcers are using desktop integration to streamline workflows, improve service levels, reduce costs, plus much more.
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