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Customer Self-service/ e-Self Help | Enterprise Dashboards | Business Intelligence Solutions | Database Tuning | Database Planning and Implementation | Customer Service (General) | Database Administration | Enterprise Resource Planning (ERP) | Databases | Customer Relationship Management (CRM)

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Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft

June 29, 2007 - (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Advanced Consulting Enterprises - Mapping Database Solutions to Your Needs by Oracle Corporation

January 28, 2009 - (Free Research) Guardianship Program is involved in all decisions like paying bills, medical treatments, rent for each person in its system and to manage this they implemented an Oracle Database and Oracle Developer Tool.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Achieving Peak User Experiences: Performance Testing in an Agile Web 2.0 World by Gomez

August 10, 2009 - (Free Research) Check out this webinar to learn more about best practices for identifying and solving performance problems across the entire web application delivery chain.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

File Storage Usage for a Mid-sized Technology Company by F5 Networks UK

October 01, 2008 - (Free Research) "Company ABC" is a successful enterprise with an annual storage growth rate of 70%, and a series of data management challenges. Check out this report to see what they uncovered by conducting a file system inventory -- and how they used that information to reduce costs and improve data management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unix to Linux Migration by Red Hat and Intel

November 03, 2009 - (Free Research) Watch this expert webcast to explore key considerations that should be taken into account before migrating from Unix to Linux. Gain insight into how a successful transition to Linux can improve platform availability, compatibility and vendor flexibility.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Monitor Cloud Platforms, SaaS Applications, and Internal Business Applications from the Same Platform by Nimsoft, Inc.

November 01, 2009 - (Free Research) This webcast will explain how you can gain visibility into the performance and availability of your critical business applications, no matter where they are running. By monitoring all computing resources, you will be able to make better decisions as your enterprise transitions to a combination of internal and external environments.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Speed Time to Value for SAP Implementations with Rapid Deployment by Oracle Corporation

September 01, 2009 - (Free Research) Oracle helps organizations achieve their goals with best of breed products that integrate with Oracle and non-Oracle solutions, such as SAP. Download this whitepaper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agile Eval Guide by IBM

November 04, 2009 - (Free Research) IBM Rational® software has helped thousands of companies worldwide improve their agility with software best practices, tools and services. This evaluation guide is designed to help you choose the best tool for your needs today, while protecting your investment as your team, needs and agile maturity grow.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Configuration Management: Creating a functional CMDB is achievable in your lifetime by Numara Software

February 19, 2009 - (Free Research) In this webinar, you will learn about the challenges of implementing configuration management along with suggestions on how to get started, and best practices to ensure success. You will also learn how Numara FootPrints Configuration Management takes the pain and time out of creating and maintaining a functional CMDB.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ESG report, Iron Mountain Simplifies the New E-mail Archive Decision by Iron Mountain Digital

July 01, 2009 - (Free Research) Organizations that have yet to implement an e-mail archiving solution have a new decision: use an on-premises or cloud-based (sometimes referred to as Software as a Service or SaaS) solution? The latter is more viable when the archive service is delivered by a reputable, well-established provider such as Iron Mountain.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ROI Calculators: Requirements-Driven Quality by IBM

November 04, 2009 - (Free Research) Check out these three ROI calculators for estimates on your return on investment using one or more IBM solutions.
(ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online by Microsoft

May 02, 2009 - (Free Research) The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team by Microsoft

October 21, 2008 - (Free Research) Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Open Source Search: What's New in Apache Solr 1.4 by Lucid Imagination

October 26, 2009 - (Free Research) Apache Solr is the definitive application development implementation for Lucene, and it is the leading open source search platform. This white paper describes the new features and improvements in the latest version, Apache Solr 1.4.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst Whitepaper: Practical Approaches for Securing Web Applications Across the Software Delivery Lifecycle by IBM

July 08, 2009 - (Free Research) When web application delivery is implemented in a collaborative, re-peatable, and process-oriented manner, companies can benefit from more efficient development models and more secure applications. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Software Delivery Secrets: Doing More with Less by IBM

July 01, 2009 - (Free Research) In this white paper, we’ll discuss specific secrets of delivering more valuable software to customers despite having fewer resources. We’ll include secrets related to process, development, infrastructure, and information. It can be done, and we’ll tell you how.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tips for Managing ERP Software Vendors during the Software Selection Process by Panorama Consulting Group

November 03, 2009 - (Free Research) It is often said that desperate times call for desperate measures. In recent months, this is certainly the case for some ERP vendors. The good news, however, is that there are ways to manage ERP software vendors to ensure a fair, consistent, and unbiased selection process for your organization. Read on to learn what they are.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc. by BMC Software, Inc

October 29, 2009 - (Free Research) Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

A Candid Examination of Data Deduplication by Symantec Corporation

August 11, 2009 - (Free Research) Read this white paper for an in-depth discussion of what data deduplication is, how it works, what problems it solves, and what options are available.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

NetBackup™ Architecture Overview by Symantec Corporation

December 2008 - (Free Research) The purpose of this document is to provide an overview of the requirements for a basic NetBackup™ architecture to help customers understand which components are required in a data protection solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Data Services in SOA using ODI Suite by Oracle Corporation

February 2009 - (Free Research) This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex, business data is for the businesses that rely on it.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2009 ERP Report: Hospitality and Entertainment by Panorama Consulting Group

November 2009 - (Free Research) This part of Panorama’s ERP Report outlines the use of ERP software at companies in the hospitality and entertainment industry, including a comparison of ERP results to other industries. This study includes ERP implementation results surrounding average budget, duration, actual costs, and implementation variables.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Security Event Monitoring for IBM System i/i-series/AS400 Systems by SecureWorks

November 2009 - (Free Research) The purpose of this whitepaper is to describe best practices for securing IBM System i/i-Series/AS400 systems and detail the AS400 monitoring service provided by SecureWorks.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MarketScope for Records Management by IBM

September 2009 - (Free Research) Organizations have long known that implementing their records management initiatives is challenging. People and processes are both important elements, but choosing the right records management solution can be the difference between success and failure. Read on to learn about selecting the right records management solution for your organization.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Northern Storage Suite V8 - Product Demo by Northern Parklife

August 2009 - (Free Research) Northern Storage Suite is a Storage Resource Management solution; a software solution that targets the costs and complexities of managing stored user-generated data. Download this free demo and see how it can go to work for you!
(PRODUCT DEMO) VIEW ABSTRACT | GO TO

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