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Hitting the Moving Target of Operational Excellence: Identifying and Obtaining the Information Needed for Continued Success by SAP America, Inc. May 01, 2007 - (Free Research) This white paper presents IDC’s framework for implementing operational excellence (opex) and helps the reader move toward an effective op ex implementation while avoiding potential pitfalls. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 05, 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intelligent Metrics Ensures Success by IFS July 01, 2007 - (Free Research) Read how GED Integrated Solutions went through the process of identifying and implementing metrics to drive its business process improvement program in 2002 and has since learned many important lessons in how to track and leverage business metrics to improve operational performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effective SharePoint Governance: Meeting Business Objectives Through Top-Down SharePoint Administration by AvePoint, Inc. August 01, 2008 - (Free Research) This document is intended to aid IT administrators and other stakeholders responsible for managing SharePoint deployments, in planning and implementing a comprehensive, reliable, and efficient governance strategy appropriate to their organizational needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Demonstrating Business Value: It Pays to Assess and Understand the Total Cost of Ownership of IT Investments by Microsoft Corporation India Pvt Ltd November 02, 2009 - (Free Research) This IDC Analyst Connection takes a closer look at the key parameters in establishing the appropriate financial objectives in an organization's decision-making framework. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Earned Value Lite: Making Earned Value Management Work for Every Project by Oracle Corporation May 01, 2009 - (Free Research) Read this paper to learn how the implementation of 10 fundamental steps can help your organization reap the rewards of EVM and give you the visibility you need to complete your projects on time and within budget. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An Enterprise Guide to Understanding Key Management by SafeNet, Inc. August 28, 2009 - (Free Research) The information presented in this white paper discusses various approaches to cryptography and key management, and can be used as a starting point for developing an effective policy-based key management solution. Taking a proactive approach to data protection results in a smoother implementation and a positive return on investment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CDW Services: Unified Communications by CDW Corporation January 22, 2009 - (Free Research) Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing Hyper-V by Dell, Inc. February 08, 2010 - (Free Research) This document provides information about implementing Microsoft Hyper-V technology with the Dell PowerVault MD3000 / MD3000i storage arrays. Hyper-V provides the software infrastructure and management tools in Windows Server 2008 to create and manage a virtualized server computing environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Planning for Hyper-V: PowerVault MD3000i and MD3000 Storage Arrays by Dell, Inc. February 08, 2010 - (Free Research) This document provides information about planning to implement Microsoft Hyper-V technology with the Dell PowerVault MD3000/MD3000i storage arrays. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Telecom Transformation E-Guide: Understanding Key Drivers by Alcatel-Lucent June 10, 2009 - (Free Research) Only rock-solid planning will get you to next-generation network and services convergence, and this Telecom Insights guide walks you through the trends affecting the telecom services business and lays out a path to getting there. (EGUIDE) VIEW ABSTRACT | GO TO

2010 ERP REPORT: Part One in a Series by Panorama Consulting Group February 08, 2010 - (Free Research) This report offers data on a wide variety of ERP solutions. Included in the research sample are Tier I solutions (such as SAP, Oracle eBusiness Suite, and Microsoft Dynamics), Tier II, Tier III and industry-focused niche solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting Your Hosted Security Service Provider: What Every IT Manager Needs to Know by MessageLabs February 05, 2010 - (Free Research) Hosted security is an efficient and cost-effective solution for many midmarket organizations. This buyer's guide arms IT Managers with key security considerations and evaluation criteria for comparing prospective hosted security providers. With the right data, you can make a strong business case for hosted security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: VCPI Takes Network Security to the Next Level by CDW Corporation September 29, 2008 - (Free Research) Read this case study to learn how the leading technology total solutions provider for the long-term care industry, VCPI, selected and implemented CDW solutions, resulting in increased speed and effectiveness of network defenses as well as improved incident response time. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Setting Policy: Network Security Policies Speak to Types and Levels of Protection by CDW Corporation March 16, 2009 - (Free Research) A well-run business needs a written IT security policy setting forth the use and administration of IT assets. Read this paper to learn the essentials of defining and implementing a security policy for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Converged Communications: The Time Is Now by CDW Corporation September 01, 2009 - (Free Research) This Trend Advisory guide features a series of articles on Unified Communications. Each piece covers a different aspect of the subject. Learn how convergence communications is changing everything in the business world as more and more companies are taking voice and video to the data network. (EGUIDE) VIEW ABSTRACT | GO TO

Lessons Learned From Web 2.0 by SonicWALL February 16, 2010 - (Free Research) The productivity, user experience and collaboration benefits of Web 2.0 are enormous but so is the potential for damage to the network. However, among the risks there are success stories. In this webcast review the pitfalls of Web 2.0, the best ways to mitigate security risks, and how to regain control over application management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Consultation, Design, and Implementation of Multiple IT Solutions: Global Forex Trading by CDW Corporation September 24, 2008 - (Free Research) GFT focuses on providing their customers an exceptional experience with a best-in-class online interface. GFT needs to stay more accessible, more reliable, and more secure than their competitors. To optimize their IT environment, GFT engaged CDW for consulting, design, and implementation of multiple IT solutions. Read on to learn more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Manchester College Replaces a Failing Voicemail and Phone System by CDW Corporation September 01, 2009 - (Free Research) Manchester College had phone and voicemail systems that had outlived their life expectancy. CDW implemented an advanced unified communications system that brought their phone and voicemail into the 21st century. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Forrester: Inquiry Spotlight, Archiving Best Practices by Hewlett-Packard Company December 08, 2008 - (Free Research) In 2008, Forrester answered 106 end user inquiries on archiving, including questions on eDiscovery, retention, message archiving, and using archiving to cope with the data growth explosion. This white paper summarizes these answers and explains why it's necessary to retain data for regulatory compliance or legal discovery purposes. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Planning and Deploying Virtual Infrastructures by Dell, Inc. February 04, 2010 - (Free Research) During this live event, we'll review a virtual desktop solution based on VMware® View, Dell™ PowerEdge™ servers, EqualLogic storage, and Optiplex clients with a particular emphasis on how to potentially reduce cost and complexity to mitigate risk and ensure success. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Keeping Up with PCI: Implementing Network Segmentation and Monitoring Security Controls by SonicWALL February 04, 2010 - (Free Research) Read this expert e-guide to get tips on establishing a process for logging activity and tying records to users, learn three main requirements for testing security controls, and find out how to implement PCI network segmentation and how it may ease PCI compliance for your organization. (EGUIDE) VIEW ABSTRACT | GO TO

Customer Case Study: U.S. Army Human Resources Command by Altor Networks February 03, 2010 - (Free Research) Read this case study to learn how the US Army HRC selected the Altor VF virtual firewall, with integrated intrusion detection (IDS) capabilities as well as the Altor Center for centralized management and the optional reporting module. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: HeritageBank by InMage Systems February 03, 2010 - (Free Research) HeritageBank evaluated both disaster recovery and more traditional backup software offerings from different vendors, including Santa Clara-based InMage Systems. InMage is a combined DR and business continuity solution based on patent-pending continuous data protection (CDP) technology. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Leveraging Inmage: Howard Rice Lowers TCO and Streamlines Backups with a Disaster Recovery Solution by InMage Systems February 03, 2010 - (Free Research) Howard Rice spent nearly an entire year reviewing DR offerings from vendors including Santa Clara-based InMage Systems and three of its competitors. Howard Rice purchased InMage’s software, a combined disaster recovery and business continuity solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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