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Global IT Consulting Firm Stays in Synch with Client Replication Demands by Silver Peak April 2008 - (Free Research) Upon installment of Silver Peak’s global Management System (GMS), the firm detected a major problem with out-of-order packets in their carrier network, which was contributing to the firm’s WAN performance problems. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Consulting Methodologies -- IT Infrastructure by Info-Tech Research July 2004 - (Paid) With limited amounts of money, time and people, IT managers are expected to deliver services to an increasingly complex business environment. This methodology traces the process of building an optimal IT infrastructure. Review current state, determine the ideal, and design an action plan. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Consulting Methodologies -- Project Management by Info-Tech Research October 2003 - (Paid) Most projects are initiated to achieve "mission-critical" business goals. On average, nearly 50 percent of these projects fail to meet objectives. This level of failure is unacceptable. Ensuring that you have a sound project management system in place is essential in order to obtain your desired results. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc January 2008 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tuning ERP and the Supply Chain for Profitable Growth by Epicor Software Corporation. February 2008 - (Free Research) Some of the biggest opportunities exist in the supply chain and globalization. This Ventana Research white paper explores how you can improve business performance by addressing opportunities and risks within your supply chain and ERP systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Plant Performance and Communication with Design Operate Maintain (DOM) by IFS March 2008 - (Free Research) Listen to this podcast to learn how design operate maintain (DOM) can help you eliminate communication problems between maintenance, operations and designers working on your plant. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc July 2008 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. (WHITE PAPER) GO TO WHITE PAPER

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

Web content management: Beyond traditional models Webcast by SDL Tridion August 2008 - (Free Research) This webcast examines the types of content management systems available, the differences between standard WCM and persuasive WCM that both manage and deliver content, and explores web delivery extras such as personalization and multichannel delivery. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How Software as a Service (SaaS) Providers Can Instill Customer Confidence by Iron Mountain Digital September 2008 - (Free Research) The only way to ensure that demand for SaaS will remain healthy is to have a SaaS escrow in place as a contingency plan that responsibly addresses disaster recovery and business continuity concerns. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Removing Internet Anonymity Barriers with IP Intelligence by Digital Element. January 2008 - (Free Research) NetAcuity IP Intelligence technology provides an excellent way to non-invasively gather new intelligence about the online universe, and Digital Element delivers the de facto standard in IP Intelligence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HomeStreet Bank by Apptio August 2008 - (Free Research) This case study examines how HomeStreet Bank was able to successfully develop a high level, IT service view of their organization, understand the costs, and create an open communication channel between IT and business units for better alignment. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company) Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Storage-as-a-Service: Eliminating the Storage Dilemma by Iron Mountain Digital August 2008 - (Free Research) This Videocast examines how many forward-thinking CIOs are using Storage-as-a-Service solutions to free up IT resources as well as to offload the complexity of capturing, storing and protecting critical enterprise data. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Business Continuity Management by matrix 42 September 2008 - (Free Research) This White paper explains the concept of Business Continuity and demonstrates how matrix42 Empirum supports the Business Continuity Strategy in the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL: An Indispensable Guide by matrix 42 June 2008 - (Free Research) matrix42’s Empirum allows the complete and centralized administration of all PCs, servers, configurations and software assets for both Windows and Linux environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Green Data Center: Energy-efficient Computing in the 21st Century by APC March 2008 - (Free Research) In chapter 5 of this e-book, a step-by-step guide to greening the data center is presented. These strategies for going green in the data center are designed to help IT managers create a holistic data center efficiency project. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SL Case Study: InScope Solutions by Microsoft Dynamics. September 2008 - (Free Research) Read how a growing IT service firm decreased its auditing time and gained $10 million in revenue growth after deploying a solution using Microsoft Dynamics SL. (CASE STUDY) GO TO CASE STUDY

Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software April 2008 - (Free Research) Listen to this Webcast to learn how to manage your company’s assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Closing the Order-to-Cash Performance Gap between Document Processes and SAP® Solutions by Esker Inc. September 2008 - (Free Research) For businesses running SAP solutions, manual processing of customer order and billing documents is often the single most limiting factor in their ability to improve order-to-cash performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Offshore Funds: A Pathway to Growth - A Practical Guide to Operational Imperatives for Hedge Fund Managers by Advent Software, Inc July 2008 - (Free Research) This paper focuses on the growth of the offshore segment within the wider expansion of the hedge fund industry. It also assesses the advantages of adding an offshore capability. (WHITE PAPER) GO TO WHITE PAPER

WCM to the tenth power by SDL Tridion August 2008 - (Free Research) Rapid advances in technology are pushing WCM to a higher-level. Our expert will address the value of delivering content to multiple channels including Web, email, and wireless. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

ITIL, the IT Service Catalog, and Service Level Management by newScale (E-mail this company) April 2008 - (Free Research) This webinar will give you practical guidance on how an IT organization could better serve its customers. Learn how to define and standardize your services with a Service Catalog and set customer expectations through Service Level Management (SLM) — both key components to ITIL success. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ITIL Version 3 and the IT Service Catalog by newScale (E-mail this company) April 2008 - (Free Research) A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Service Catalogue and the CMDB by newScale (E-mail this company) April 2008 - (Free Research) Learn why deploying a Service Catalogue is an essential early step in the adoption of ITIL and how it will deliver significant ROI, improve operational efficiency and enable end-to-end IT service management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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