IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Change and Configuration Management | Enterprise Systems Management | Business Process Management (BPM) | Storage Management | Data Center Management | Enterprise Asset Management (EAM) | Virtualization | Enterprise Resource Planning (ERP) | Business Intelligence Solutions

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AdminStudio and Workflow Manager Save Tauw Engineering Time, Effort and Budget by Flexera Software August 19, 2009 - (Free Research) Implementing AdminStudio and Workflow Manager alongside Microsoft System Center Configuration Manager and App-V deployments, a Dutch engineering firm shares their story. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Best Practices for Wireless Technology for Fixed Video Surveillance by Motorola, Inc. August 21, 2009 - (Free Research) As organizations address the implementation of fixed video surveillance solutions, they must carefully consider the most important factors, in particular the Big Three issues concerning the infrastructure required to support cameras at selected locations: cost, deployment time and performance. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Report: IT Service Management Adoption Trends and Strategies by Hewlett-Packard Company September 08, 2008 - (Free Research) Check out this white paper that discusses the findings of an IDC survey of over 600 IT organizations worldwide. The survey identifies issues confronting IT departments that are adopting service models and to better understand the status and priorities of key functions and processes that underlie successful implementation of IT service management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Garnering Executive Support: Building Your Business Plan for Strategic Meetings Management by StarCite March 09, 2009 - (Free Research) In this white paper, brought to you by StarCite, corporate travel and meetings professionals will learn why executive support is vital to a strategic meetings management effort and how to garner that support - even if it requires investment and resources from upper management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell and Microsoft solutions help ServiceU deliver reliable system performance and create a virtualized environment that reduces power consumption by 50 percent by Dell and Microsoft February 01, 2009 - (Free Research) ServiceU Corporation was challenged to deploy reliable hardware to support its Microsoft® SQL Server® 2008 environment and virtualize other applications to enhance business flexibility. Read this case study to learn about the benefits that ServiceU achieved through by implementing Dell hardware and Microsoft Hyper-V technology. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

2009 ERP Report: Hospitality and Entertainment by Panorama Consulting Group November 03, 2009 - (Free Research) This part of Panorama’s ERP Report outlines the use of ERP software at companies in the hospitality and entertainment industry, including a comparison of ERP results to other industries. This study includes ERP implementation results surrounding average budget, duration, actual costs, and implementation variables. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Future-Proof Your Compliance Program by IBM July 28, 2009 - (Free Research) The regulatory environment is constantly changing, so creating a streamlined and flexible program is every security pro's first goal when it comes to compliance. Check out this videocast for best practices on forming a comprehensive compliance program. (VIDEO) VIEW ABSTRACT | GO TO

IDC Report on ITIL: How to manage the IT Service Lifecycle by Hewlett-Packard Company October 08, 2008 - (Free Research) Read this IDC white paper to learn more about IT Infrastructure Library implementation and the ITIL service management lifecycle. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to ensure data privacy compliance in the application testing environment by Compuware Corporation October 20, 2009 - (Free Research) This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Synchronization with Streamlined Order Management and Communication: Petmate® Case Study by TAKE Supply Chain October 15, 2009 - (Free Research) Petmate enlisted the help of TAKE Supply Chain's X.PC to not only streamline the administration of contract manufacturing for Petmate. Read this case study to learn how X.PC transformed Petmate's manual approach to working with manufacturers through a Web-based collaborative environment that improved shared communications. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

FACTS Defined Contribution System (FACTS DCS) - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc. January 2004 - (Free Research) FACTS DCS is the technology solution that deliver consumer directed health plan administration seamlessly within your health claims processing operations. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Setting Policy: Network Security Policies Speak to Types and Levels of Protection by CDW Corporation March 2009 - (Free Research) A well-run business needs a written IT security policy setting forth the use and administration of IT assets. Read this paper to learn the essentials of defining and implementing a security policy for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rapid Implementation- The New Age of ERP by Oracle Corporation May 2009 - (Free Research) By marrying technology with vertical industry expertise, the Oracle Accelerate family of solutions is helping midsize companies become the nimble organizations they need to be today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 1 by IBM September 2009 - (Free Research) This podcast explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management Systems to Close the Gap by Advent Software, Inc January 2009 - (Free Research) This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them. (WHITE PAPER) GO TO WHITE PAPER

Understanding and Managing Supply Chain Risk by SAP America Inc January 2006 - (Free Research) Download this white paper and explore new thinking on potential risk to global supply chains and how companies are adopting the statistical methods more commonly associated with finance and insurance. Learn how identifying and profiling risk variables, quantifying risk and using IT solutions can create higher resilience for supply chain management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Four Common ERP Implementation Mistakes by IFS January 2009 - (Free Research) Here are four common mistakes an implementation leader and team can make, and suggestions on how to avoid them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: SOX, GLBA and HIPAA: Multiple Regulations, One Compliance Solution by Tripwire, Inc. August 2009 - (Free Research) What do SOX, GLBA, and HIPPA all have in common? These important regulations all require technical safeguards to protect or guarantee the veracity of critical information. In this Q&A podcast, gain an understanding of the above regulations and discover what capabilities and organization must have in place to address the requirements. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

PharmaCorr: Filling the Bill for High-Volume Order Processing by Esker Inc. July 2009 - (Free Research) Read this case study to learn how PharmaCorr turned to Esker DeliveryWare to transition to a less paper-centric process and read all the benefits PharmaCorr reaped from implementing Esker DeliveryWare, including better accessibility, visibility, lower costs and higher ROI. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service by Microsoft April 2008 - (Free Research) Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . . (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Leveraging Virtualization to Consolidate, Optimize and Protect Your IT Infrastructure by Datalink. November 2008 - (Free Research) This paper addresses some of the critical issues of virtualization and some of the ways it can be effectively implemented to help organizations utilize resources more efficiently, reduce costs, manage data across the entire enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Welch’s® Improves its Warehouse and Inventory Management Operations by TAKE Supply Chain October 2009 - (Free Research) Welch's selected the TAKE Supply Chain Gemini™ for OPM mobile software solution and Compliance Label Manager (CLM), a barcode and radio-frequency identification (RFID) label management solution to improve the speed, visibility, accuracy and control of extended manufacturing and distribution supply chains. Read on to learn more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Lloyd's TSB Corporate Markets by Data Domain May 2009 - (Free Research) Following a thirty day pilot test of the proposed Data Domain solution, Lloyds TSB Corporate Markets implemented two Data Domain DD430 restorers and one DD460 restorer; they gained instantaneous data replication capability, scalability, and other benefits. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: VCPI Takes Network Security to the Next Level by CDW Corporation September 2008 - (Free Research) Read this case study to learn how the leading technology total solutions provider for the long-term care industry, VCPI, selected and implemented CDW solutions, resulting in increased speed and effectiveness of network defenses as well as improved incident response time. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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