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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
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System Center Virtual Machine Monitor with PRO Packs by Dell and Microsoft
December 2008 - (Free Research) This highly detailed overview explains how to manage the setup of a Virtual Machine Monitor, discussing healthy implementation and problems that can occur.
(DEMO) VIEW ABSTRACT | GO TO DEMO

Using System Center Virtual Machine Monitor 2008 to Initiate VMware VMotion by Dell and Microsoft
December 2008 - (Free Research) Check out this presentation to learn how to execute a Vmotion implementation using System Center Virtual Machine Monitor (SCVMM).
(DEMO) VIEW ABSTRACT | GO TO DEMO

Citizant Enhances IT Flexibility and Scalability by Creating a Virtualized Dell Infrastructure by Dell and VMware
March 2009 - (Free Research) Read this case study to learn how the Citizant IT group worked with Dell to design a virtualized IT infrastructure that includes VMware virtualization software to accommodate business growth, enhance IT flexibility, and improve worker productivity by creating a virtualized infrastructure in-house.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

SUN SPARC® ENTERPRISE T5440 SERVER ARCHITECTURE by Sun Microsystems, Inc.
October 2008 - (Free Research) Employing UltraSPARC® T2 Plus processors - an evolution of the industry's first massively threaded systems on a Chip (SoC) - the Sun SPARC® Enterprise T5440 server offers breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell PowerEdge Servers 11th Generation Transition Guide by Dell, Inc. and Intel
May 2009 - (Free Research) Dell recently introduced the 11th Generation line of PowerEdge Servers. This transition guide discusses new features available within the 11th generation line, and servea as a guide for understanding product transitions from Dell's 10th Generation Server Products to 11th Generation Server Products.
(DATA SHEET) VIEW ABSTRACT | GO TO

Implementing Best Practices: The Dell Management Console and ITIL by Dell, Inc. and Intel
March 2009 - (Free Research) This white paper discusses how reduced budgets and growing demands on IT departments have forced organizations to find ways to cut costs, increase IT resource productivity, and optimize existing investments. Find out more about on this topic and how the new Dell Management Console can assist you.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Virtualization Matters to the Enterprise Today by IBM
December 2007 - (Free Research) This IBM white paper discusses how virtualization tools can help you build an infrastructure that is simpler, more cost efficient and more flexible.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs by Pivotal CRM, a CDC Software solution
November 2009 - (Free Research) This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company
October 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Report on ITIL: How to manage the IT Service Lifecycle by Hewlett-Packard Company
October 2008 - (Free Research) Read this IDC white paper to learn more about IT Infrastructure Library implementation and the ITIL service management lifecycle.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Report: IT Service Management Adoption Trends and Strategies by Hewlett-Packard Company
September 2008 - (Free Research) Check out this white paper that discusses the findings of an IDC survey of over 600 IT organizations worldwide. The survey identifies issues confronting IT departments that are adopting service models and to better understand the status and priorities of key functions and processes that underlie successful implementation of IT service management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Decisions eZine: ITSM Managing for Efficiency and Effectiveness by SkillSoft Corporation
November 2009 - (Free Research) IT Service Management frameworks are helping CIOs leverage best practices to lead change, improve response time and better manage the IT/business relationship. In this CIO Decisions eZine, experts offer insights into how to roll out your ITSM implementation.
(EZINE) VIEW ABSTRACT | GO TO

Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft
January 2008 - (Free Research) Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Planning and Deploying Server Virtualization by Dell and VMware
June 2009 - (Free Research) In this Pocket Guide, brought to you by SearchServerVirtualization.com, Dell and VMware, discover the central tasks in the assessment and planning stages of a virtualization project.
(EGUIDE) VIEW ABSTRACT | GO TO

Ensuring High Service Levels in Cloud Computing: Keys to Effective Service Management by Nimsoft, Inc.
November 2009 - (Free Research) For many organizations, the move to cloud computing is imminent. This paper features a range of practical insights into some key issues your organization should be aware of. It looks at some of the most pressing challenges cloud computing presents in terms of service level management and offers tips for overcoming these obstacles.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Configuration Management: Creating a functional CMDB is achievable in your lifetime by Numara Software
February 2009 - (Free Research) In this webinar, you will learn about the challenges of implementing configuration management along with suggestions on how to get started, and best practices to ensure success. You will also learn how Numara FootPrints Configuration Management takes the pain and time out of creating and maintaining a functional CMDB.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ITIL for the Real World by Numara Software
January 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Practical and Flexible IT Service Management for the Real World by Numara Software
January 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Get More Virtual with Dell and VMware vSphere by Dell, Inc.
June 2009 - (Free Research) Learn how Dell has designed and integrated the Dell EqualLogic Virtual SAN with VMware® vSphere 4.0 with to help you save money and get more virtual.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Advance Your SAP Services: What Atos Origin Can Do For You by Atos Origin
November 2009 - (Free Research) Atos Origin provides end-to-end SAP solutions for mid-to large-size organizations around the world - from core SAP implementations to supply chain management to upgrades and custom development. With a wealth of experience across all industries, we are among the world's most successful SAP specialists.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Advance Your Data Management: Reduce Cost and Risk through the effective and efficient Management of Master Data by Atos Origin
November 2009 - (Free Research) Effective and efficient management of master data within the manufacturing sector is a key factor in reducing TCO, providing accurate global spend analysis and improved reporting and decision making. Implementing SAP's Master Data Management solution into an organization enables the backbone of a complete data governance model to be established.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PRESENTATION TRANSCRIPT: Lower IT Costs Now - Roadmap for Developing a Thin-Client Strategy by PC Connection in partnership with HP ThinClient
October 2009 - (Free Research) This presentation transcript explores how thin client deployments can enable businesses to achieve efficiency and high-performance benefits in your infrastructure. Receive recommendations for developing your own thin-client strategies.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance by Shavlik Technologies
July 2009 - (Free Research) As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Five CIO Challenges Addressed by Better Change Management by IBM
March 2008 - (Free Research) In today's fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Cloud Computing: Transforming IT by Platform Computing Corporation
July 2009 - (Free Research) This white paper examines the evolution of private clouds and discusses how many organizations that have implemented grid or virtual machines are moving towards private clouds. It also describes how organizations can successfully implement this new IT delivery model using a phased approach that starts with cloud management software.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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