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Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc
July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
ITIL, the IT Service Catalog, and Service Level Management by newScale
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April 2008 - (Free Research) This webinar will give you practical guidance on how an IT organization could better serve its customers. Learn how to define and standardize your services with a Service Catalog and set customer expectations through Service Level Management (SLM) — both key components to ITIL success.
ITIL Version 3 and the IT Service Catalog by newScale
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April 2008 - (Free Research) A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.
Podcast - How to Produce an Actionable IT Service Catalog by newScale
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April 2008 - (Free Research) The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is a critical element to ensure success in ITIL or any process-based IT transformation initiative.
How to Produce an Actionable IT Service Catalog by newScale
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April 2008 - (Free Research) The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is a critical element to ensure success in ITIL or any process-based IT transformation initiative.
ITIL Version 3 and the IT Service Catalog by newScale, Inc.
October 2008 - (Free Research) A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.
Aligning IT and Business with Demand Management (On-Demand Webinar) by SERENA Software, Inc
June 2008 - (Free Research) Join us and learn about Demand Management (DM), a component of a full-featured Project Portfolio Management (PPM) practice. Demand comes from many sources and all phases of the project lifecycle. Capacity management must consider all of these.
Aligning IT and Business with Demand Management by SERENA Software, Inc
June 2008 - (Free Research) Demand Management (DM) is a component of a full-featured Project Portfolio Management (PPM) practice. Demand comes from many sources and all phases of the project lifecycle. Capacity management must consider all of these.
Serena Mariner On Demand 2008 by SERENA Software, Inc
March 2008 - (Free Research) Serena Mariner is a highly functional on demand Project Portfolio Management Solution. It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities.
Creating a Project Management Office (PMO) by SERENA Software, Inc
March 2008 - (Free Research) Originally created to ensure good project management practices throughout an organization, the Project Management Office (PMO) has been expanded to a more strategic role and is widely viewed as the answer to better decisions, information, and execution.
xVM Portfolio Overview by Sun Microsystems
September 2008 - (Free Research) This webcast provides an overview of the Sun xVM virtualization Portfolio.
ExtraView Bug Tracker by Extraview Corporation.
The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.
Delivering SOA Solutions: Service Lifecycle Management. by IBM.
August 2008 - (Free Research) IBM has identified five key aspects of SOA service lifecycle management, each of which crosscuts the entire SOA lifecycle. In this whitepaper learn how they bridge multiple technologies and environments, and highlight crucial elements of a successful SOA.
Five Ways to Improve Your Company's Efficiency by Cisco Systems, Inc
February 2008 - (Free Research) According to IDC, 60.2% of SMBs cited improving efficiency as their top business priority in 2005. Only 23% of those same businesses rated efficiency-enhancing infrastructure investments, such as expanding or upgrading a network, as a high priority.
Creating a Shared Services Organization by CIO Decisions
September 2008 - (Free Research) CIO Jeff Connery created a services organization that supplies IT to two credit unions. Here he shares his rules of the road.
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