Managed Service Provider (MSP) Software, Hardware, Services and Research Papers - KnowledgeStorm Application Implementation

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A Business in the Clouds: How ISVs, Service Providers, and Service Centered Businesses Can Build a Successful SaaS Applications Offering by LongJump

October 19, 2009 - (Free Research) This paper explores the overlooked aspects of SaaS application delivery including the creation of applications, release management, service deployment, internationalization, tenant management and partner support. This paper will also examine the crucial role multi-tenancy has in rolling out SaaS solutions and advocate for a platform-based strategy.

(WHITE PAPER)

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Business Process Management Best Practices by PointSource

October 01, 2009 - (Free Research) The roles that business and IT play in BPM are significantly different and understanding those roles is critical to the success of a BPM Solution. This Pocket E-Guide will identify the role each side plays, why the combined roles are important and the effect that implementing a Center of Excellence (COE) plays in the process.

(EGUIDE)

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Dashboards: the New Face of Business Intelligence by LogiXML

October 08, 2009 - (Free Research) Today's Dashboards can deliver what users and the organization as a whole need to know so as to understand their current business and even conduct informed forecasts.

(WHITE PAPER)

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VDI Expert Series: Reduce Desktop Management Costs While Increasing IT Security & Agility by Citrix

August 27, 2009 - (Free Research) This webcast explores the cost saving benefits of virtual desktops. Gain insight into implementing a more secure and accessible enterprise desktop environment. Discover how this technology has transformed business operations by reducing management and support costs.

(WEBCAST)

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Services Access and Onboarding: The New Game for Network Providers by Alcatel-Lucent

March 26, 2009 - (Free Research) This paper examines issues that are driving industry interest in services access and onboarding; factors that impact successful implementation; key business model considerations and how they impact the business, technical, operational, and partnership dimensions; and steps that Network Operators can take to ensure they maximize benifits.

(WHITE PAPER)

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Using SLAs to Gain a Competitive Advantage by Blue Coat

December 28, 2008 - (Free Research) This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements.

(ANALYST REPORT)

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Solution Brief: Building MPLS+ Managed Services by Blue Coat

June 01, 2009 - (Free Research) Read this paper to read about the breadth of technologies Blue Coat offers in a single platform that enable service providers to differentiate their MLPS solution.

(ARTICLE)

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