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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Virtual Desktop Management: Reducing Infrastructure Costs by HP, Vmware and AMD

September 17, 2009 - (Free Research) This webcast discusses ways to reduce costs and improve return on investment with desktop virtualization. Learn how implementing this technology enables you to reduce IT staff costs by more than 40 percent. Discover ways to reduce infrastructure expenses and total cost of ownership by more than 50 percent.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Delivering Identity Management Results in 30 Days by Oracle Corporation

September 29, 2009 - (Free Research) Learn how organizations like yours are leveraging identity management solutions and designing implementations to accelerate their time to value and achieve their security, compliance and IT cost savings goals today.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc.

September 16, 2009 - (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Analyzing the Total Cost of a Global Service Desk by CompuCom Systems, Inc.

April 01, 2009 - (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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